Account Manager

Our client is a rapidly growing beauty distribution and brand development business specialising in bringing innovative beauty brands to major North American retailers. Working with leading retail partners across the region, the company is committed to identifying emerging beauty trends, supporting brand growth, and creating strong strategic partnerships within the retail landscape. As the business continues to expand, they are investing in talent to help drive the next stage of growth and strengthen relationships with key retail partners.

Reporting to the VP of Growth & Operations, the Account Manager will take ownership of a major national retail account across multiple beauty brands and product categories. This position combines commercial account management, sales analysis, forecasting, inventory planning and retailer relationship management. The successful candidate will act as a key link between retail partners, brand stakeholders and cross-functional teams, identifying opportunities to maximise performance and drive sustainable business growth.

Responsibilities

• Manage the day-to-day operation of a major national retail account across multiple brands and product categories.
• Build and maintain strong relationships with retail buyers, merchants and key stakeholders.
• Monitor account performance across sales, profitability, sell-through and product productivity metrics.
• Analyse sales, inventory and performance data to identify risks, trends and growth opportunities.
• Develop commercial strategies to maximise sales through promotions, product launches, seasonal initiatives and assortment expansion.
• Maintain accurate forecasts and inventory plans to support business performance.
• Support the successful launch of new brands and product ranges within retail channels.
• Create and manage promotional calendars and launch timelines.
• Collaborate with cross-functional teams to ensure effective communication and execution of account plans.
• Deliver regular account reviews, business updates and performance reporting to stakeholders.
• Identify market trends, retailer needs and category opportunities to support future growth.
• Partner with operational teams to ensure efficient order processing, inventory management and issue resolution.
• Continuously seek opportunities to improve sales performance and expand the retail business.

Requirements

• Experience within retail account management, sales, merchandising, customer development or a related commercial function.
• Experience managing national retail accounts.
• Background within beauty, skincare, cosmetics, personal care or consumer goods.
• Strong commercial understanding of sales performance, forecasting and inventory management.
• Advanced analytical and data interpretation skills.
• Excellent Excel and reporting capabilities.
• Experience using retailer systems, sales data platforms or inventory management tools.
• Ability to translate complex data into clear commercial recommendations.
• Strong communication, presentation and stakeholder management skills.
• Highly organised with the ability to manage multiple priorities simultaneously.
• Proactive, hands-on approach with strong ownership and accountability.
• Ability to thrive within a fast-paced, growth-focused environment.
• Passion for beauty, consumer trends and retail innovation.

To speak with one of our consultants about this position, please apply now.